Jessica Exil has over 18 years of experience in customer service management, currently serving as the Customer Care Team Manager at Alight Solutions since November 2020. Prior to this role, Jessica held the position of NQ Client Service Manager at Newport Group from May 2019 to November 2020 and worked at Alight Solutions as a DB Customer Care Client Manager from September 2017 to May 2019. Jessica's career began at Aon Hewitt, where responsibilities included Customer Service Team Manager and Sr. Customer Service Representative from November 2004 to September 2017. Jessica is an alumnus of Strayer University.
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