Ana Mercedes

Ana Mercedes is an experienced professional in human resource management with a career spanning over 15 years. Currently serving as Gerente de Gestion Humana at Grupo Aliss since April 2019, Ana Mercedes is responsible for planning, coordinating, and directing various human resource subsystems, including policy development and conflict resolution. Ana Mercedes previously held the position of Gerente de Gestión Humana at Fernández Garrido S.A.S from August 2011 to April 2019, managing HR functions across multiple branches. Earlier experience includes serving as Encargada de Recursos Humanos at Inovaware Teleservices, where responsibilities encompassed recruitment, selection, and compliance with HR policies. Ana Mercedes holds a Master's degree in Human Resources Management from Universidad APEC and a Bachelor's degree in Industrial Psychology from Universidad Autónoma de Santo Domingo, along with various certifications in HR management and processes.