LaShounda M.

LaShounda M. has extensive experience in customer service and technical support, currently serving as a Virtual Recruiting Assistant at All-In Recruiting & Talent Boutique since December 2021. Prior to this role, LaShounda worked as a Premier Support Specialist at Asurion from July 2017 to April 2020, where responsibilities included troubleshooting technical issues for personal devices and providing knowledgeable service on the latest hardware and software. LaShounda also held the position of Customer Retention Representative at Cox Communications from June 2014 to January 2016, where duties involved utilizing a CRM for tracking customer orders and serving as the primary contact throughout the retention and sales process.