Michael Welch is a seasoned professional with extensive experience in technical support and customer service. Currently serving as Technical Support Manager at ALL LED Ltd since September 2020, Michael previously held various roles at Aurora Lighting from April 2014 to August 2020, including Assistant Engineer, Electrical Assistant, and Engineer. Earlier experience includes positions as a Customer Service Sales Representative at futureshop.co.uk and M.A Wash Vac from December 2011 to April 2014 and January 2011 to March 2012, respectively. Michael completed an apprenticeship from 2012 to 2013 and holds an NVQ Level 2 in Business and Administration, alongside a foundational education from Francis Bacon and Merryfield Primary School.
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