Jonathon Nevoraski has extensive experience in the IT and telecommunications industry. Jonathon began their career in 2000 as a Technical Support Supervisor at ATX/CoreComm Inc, where they provided leadership and training to a team supporting dial-up Internet customers. Jonathon then moved on to ATX/CoreComm Inc as a Web Hosting Technician, responsible for providing email and phone support to commercial web hosting customers.
In 2003, Jonathon joined Time Warner Cable as a Broadband Service and Install Technician, where they focused on installing and servicing high-speed, VoIP, and video equipment for customers. Jonathon later transitioned to the role of Tier III Specialist, providing phone and email support to residential customers for complex service issues. In this role, they also played a key role in developing predetermined responses for email support to improve efficiency.
In 2007, Jonathon joined Warner Cable as a Tier III Supervisor, where they provided leadership for two Time Warner facilities in Wisconsin. Jonathon focused on high-level escalations related to billing and technical issues, and was responsible for driving scorecard metrics and resolving issues for residential and commercial accounts.
In 2014, Jonathon became the IT Director at Allendale Association, where they provided support and direction to the IT department for network, server, and software aspects. Jonathon designed and updated the network architecture to improve stability and security in a Microsoft Server 2010 Active Directory environment.
Overall, Jonathon has a proven track record of providing technical support, leadership, and driving customer satisfaction in the IT and telecommunications industry.
Jonathon Nevoraski's education history includes attending Waukesha County Technical College and the University of Wisconsin. At Waukesha County Technical College, Jonathon's degree, field of study, start year, and end year are unknown. Similarly, at the University of Wisconsin, the degree name is unknown, but Jonathon studied Computer Science. The start year and end year for this educational experience are also not specified.
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