Rick Ferrari

Rick Ferrari has extensive experience in managing call center operations and workforce staff at various companies such as AllianceRx Walgreens Prime, PNC, and CVS Caremark. In their current role as Patient Services Manager, Rick oversees the day-to-day operations of patient care functions and supervises a team of over 100 patient care coordinators. Prior to this, Rick held positions such as HR Benefit Operations Manager and Manager of Customer Care, demonstrating their strong leadership and managerial skills. With a background in achieving revenue targets and ensuring customer satisfaction, Rick has a proven track record of success in managing teams and operations.