Christine Hiitola, MBA, UXC, is a seasoned User Experience Researcher with extensive experience in qualitative and quantitative research methodologies. Currently serving as a Senior User Experience Researcher at Alliant Credit Union since December 2019, Christine directs meaningful research to enhance digital platform user experiences and establishes best practices. Prior roles include Senior User Experience Researcher at Humana, where Christine developed product research strategies, and positions at Allstate and TransUnion, where Christine contributed significantly to user research and team management. Christine's earlier career includes roles in business analysis and technical writing, with a strong educational background in International Business and International Relations from Mercer University and Michigan State University, respectively.
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