The Customer Experience Team at Allianz Trade is dedicated to enhancing the overall client journey by integrating seamless digital channels, optimizing service interactions, and ensuring consistency across global brand experiences. This team focuses on understanding customer needs, transforming feedback into actionable insights, and fostering a culture of service excellence to drive satisfaction and loyalty. Through collaboration and innovation, they aim to create value-driven experiences that empower clients to manage their trade credit risks effectively.
Anna Fanelli
Global Customer Experience Tra...
Belen Diaz
Global Head Of Customer Experi...
Iris Böttger
Head Of Customer Service
Julie Savart
Global UX & CRO Manager
Laure Moreau
Group Customer Service Manager
Marilena Zega
Head Of Customer Service & ASD...
Marion Jaffré
Global Head Of Digital Experie...
Raymon van Valkenbur...
Head Of Customer Line Benelux
Sebastian Rahlf
Global Head Of Brand Experienc...
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