Charlene Ford

Charlene Ford has over a decade of experience in customer service and healthcare roles. Currently serving as a Senior Customer Experience Representative and previously as a Patient Access Specialist at Allina Health since May 2016, Ford has developed strong skills in patient interaction and account management. Prior experience includes positions as an HR Advisor at UnitedHealth Group, a Benefits Counselor at HR Simplified, and a Benefits Administrator at TASC. Early career roles also featured customer service responsibilities at Waste Management and SHPS/eBenx, showcasing expertise in customer relations and account management since 2004. Education includes attendance at Anoka Senior High.