Nelson Junior is an experienced IT Analyst with a strong background in providing technical support and managing IT infrastructure across various companies. Currently serving as an Analista de TI - N2 at Alloha Fibra, Nelson is responsible for addressing service level agreement (SLA) requests regionally in Baixada Santista. Previous roles include positions at Niu Fibra, OSAN Assistência Funeral, and Headnet do Brasil, where Nelson handled diverse IT responsibilities, including problem-solving in server infrastructure and providing technical support. Nelson's technical expertise is bolstered by a post-graduation in Information Security and a degree in Systems Analysis and Development from Universidade São Judas Tadeu.
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