Monica Rennick

Monica Rennick, MBA, is a highly experienced professional in customer success and technical management. Currently serving as the Customer Success Technical Manager for SDS2 since May 2023, Monica focuses on enhancing the customer adoption experience. Prior to this role, Monica has held the position of Technical Manager at Allplan Inc. since June 2018, where responsibilities included managing post-sales processes, developing training programs, and analyzing customer success metrics. Monica's career also includes significant roles at Trimble, where responsibilities ranged from managing customer care programs to leading technical support teams. Earlier experience as a Structural Engineer at Virgilio & Associates and as an Engineering Intern at Carroll Engineering complements Monica's solid foundation in engineering. Monica holds an MBA and a Bachelor's degree in Civil Engineering from the University of Illinois Urbana-Champaign.