Raymond Yu

Raymond Yu is an accomplished professional in IT Governance, Risk, and Compliance with extensive experience in the field of IT service management. Since November 2018, Raymond has served as a Senior IT Assurance & Compliance and Security Service Management Specialist at Allstate Canada, where responsibilities include leading compliance assessments with SOX and PCI-DSS and enhancing CyberSecurity processes using COBIT and ITIL frameworks. Prior roles include Director of IT Governance and Service Management at RMYU Consulting Services and ITSM Process Re-engineering Specialist at PwC Canada, among others. With a strong foundation in IT operations, Raymond has contributed significantly to organizations such as the Toronto Police Service and Ontario Power Authority. As a founding Vice Chairman of the itSMF Hong Kong Chapter, Raymond has actively promoted ITIL best practices throughout the region. Raymond holds a BESc. in Engineering Science from Western University.