Keerthana B T is a Senior Software Engineer at Alshaya Group since September 2020, where proactive monitoring and efficient issue resolution have led to improved incident resolution times and client satisfaction, alongside enhancements in system reliability through effective workarounds. Prior experience includes serving as a Software Engineer focused on various OMS application modules for incident resolution and a Package Consultant at IBM from February 2018 to April 2020, addressing production issues and ensuring timely resolutions. Keerthana holds a Bachelor of Engineering degree in Information Science from East West Institute Of Technology, earned between 2013 and 2017.
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