Tristan Vernon

Tristan Vernon is an experienced professional with a diverse background in customer retention, sales management, and client acquisition. Currently serving as a Retention Specialist at Altice USA since February 2018, Tristan has excelled in resolving customer issues and enhancing client acquisition for both residential and commercial accounts. Previous roles include working as a Green Team Intern for the New York Jets, where Tristan improved customer experience and stadium traffic flow. At Duane Reade, as an Assistant Manager, Tristan coached team members in customer service excellence and collaborated with the Pharmacy department to boost performance metrics. Prior to that, Tristan held various positions at AT&T, consistently driving sales growth and implementing award-winning customer service practices. Educational credentials include a Master's degree in Sports Business Management from Manhattanville College and a Bachelor's degree in Psychology with a Business Minor from Stony Brook University.