Thomas Urban

Thomas Urban is an experienced marketing professional with a career spanning over two decades, primarily at Vodafone where roles have included Head of Permission Management & Loyalty and Senior Manager Commercial Strategy since 2013. Urban has a strong focus on customer personalization and digital marketing, actively mentoring in segmented marketing and digital marketing boot camps. In addition to extensive experience at Vodafone in customer value management and loyalty programs, Urban also engages in academia as a lecturer in marketing at Hochschule Niederrhein and IST-Hochschule für Management. Thomas Urban holds a Diplom Kaufmann degree in Economics from Gerhard Mercator Universität Duisburg, along with additional educational experiences from Kopernikus Gymnasium Duisburg and Squared Online.