Frank Kapper

Frank Kapper is a proven software industry business executive with 30+ years of progressive senior management-level experience leading successful privately held and publicly traded SaaS software companies across a diverse set of industries including aerospace and defense, aviation, and manufacturing. Effort, achievement, and corporate-level recognition and rewards has been the pattern of his career in the software industry with a demonstrated track record of success in strategizing, formulating, negotiating, and closing revenue-rich, multi-year SaaS and perpetual software licensing, implementation, integration and support contracts.

His unique and industry-proven approach to applying Lean, DMAIC, and Six Sigma methodologies, combined with proven IT solutions, to enable, sustain, and accelerate the bottom-line operational and financial performance of the companies he has served in and supported has resulted delighted customers, high Net Promoter Scores, and excellent retention rates.

Frank’s most recent twelve-year role as General Manager of Upland Software’s Ultriva product line included overall responsibility the Ultriva P&L, marketing and sales operations, professional services, and customer success management.