The Customer Support Team at AMC Health is dedicated to delivering exceptional service and ensuring seamless telehealth operations for patients and healthcare providers. The team addresses a range of concerns from technical support to patient services, assisting with care console applications, managing telehealth cases, and providing specialized help for the Veterans Affairs (VA) programs. They play a critical role in enhancing patient experience and supporting organizational goals tied to PCMH and ACO objectives.
Brittany Fulton Ma, ...
Help Desk Specialist
Farzana Gafar
VA Technical Support Specialis...
Kathy Baker
Care Console Application Suppo...
Mirely Ortiz
Customer Service Specialist
Patricia A Daniels
Telehealth Case Manager
Tracy Lora
Customer Service Representativ...
Yasmin Thomas
Technical Support Specialist