Jarno Habets

Jarno Habets is an experienced director in business solutions and development, currently serving at Amdocs since November 2018. Previously, Jarno held the position of Head of Business Transformation, Innovation & BPO EMEA at Conduent from February 2017 to November 2018. Prior to this role, Jarno was the Vice President EMEA / BPO Account Lead at Xerox from September 2015 to February 2017. Jarno's extensive career at Vodafone spanned from 2002 to September 2015, progressing through various roles including Manager Service Management Consumer, Manager Formula Management, Program Manager for Digitalization and Omni channel improvements, and roles in warehouse, logistics, and vendor management. Throughout these positions, Jarno focused on customer experience management and business transformation, balancing commercial objectives with customer satisfaction and operational excellence.