Shubham Gupta

Shubham Gupta is an experienced professional in sales operations and business analysis with a strong background in Salesforce. Currently serving as Manager of Sales Operations at IPsoft since February 2017, Shubham has successfully managed cross-functional collaboration, improved data integrity through new vendor scoping, and developed the end-to-end Inside Sales process on Salesforce. Previously held the role of Lead Business Analyst at IPsoft, overseeing the Salesforce instance and implementing critical admin projects. Prior experience includes serving as a Senior Support Engineer and Support Engineer at InsideView, Inc., where Shubham enhanced customer engagement and optimized Salesforce integrations, and as an IT Analyst at Tata Consultancy Services handling network escalations. Educational credentials include a B.Tech in Information Technology from Galgotias College of Engineering and Technology.