Diana Didia

Diana Didia currently serves as the Senior Vice President and Chief Information and Innovation Officer at the American Arbitration Association, a position held since January 2011. In this role, Diana manages technology infrastructure, business systems, and cybersecurity while implementing innovative solutions to enhance customer satisfaction and drive revenue. Previously, Diana worked as Vice President of Information Technology at AICPA from 2006 to 2010, overseeing comprehensive IT strategy and execution. Earlier career roles include Senior Director of Client Services at CPA2biz, Inc., Vice President of North American Professional Services at Caminus Corp, and Principal Consultant at PricewaterhouseCoopers. Diana holds a Bachelor of Science degree in Industrial and Operations Engineering from the University of Michigan, earned between 1988 and 1992.