Kaitlin Brody

Kaitlin Brody is an experienced Information Technology Business Analyst II at American Auto Shield, where responsibilities include managing client communications, gathering business requirements, and collaborating with cross-functional teams to deliver effective solutions. Prior roles include Business Analyst positions at CSX and AssistRx, where Kaitlin demonstrated expertise in client relations and project coordination. Previous experience also includes roles in customer service and technical support at Sykes Enterprises and Convergys. Kaitlin holds a Bachelor's degree in Business Management & Entrepreneurship from Florida Technical College and an Associate of Science in Baking and Pastry Arts from Le Cordon Bleu College of Culinary Arts in Chicago.