Ian Apruzzese

Ian Apruzzese has a diverse background in IT operations and management, with experience in companies such as American Customer Care, CLA, blumshapiro, and RKL & Associates, LLC. Ian has held roles such as Director of IT Operations, Helpdesk Manager, Service Desk Manager, and Service Manager. Throughout their career, Ian has been involved in various aspects of IT, including managing service department projects, implementing network security assessments, interacting with clients at the executive level, and authoring proposals tailored to client needs. Ian has also mentored new engineers, prioritized technical issues, and overseen network integration projects to improve operations.