Gaurav Chaturvedi

Gaurav Chaturvedi is an experienced operations leader with a strong background in team management and quality assurance across various industries. Currently serving as a Team Manager Operations at American Express since September 2019, Gaurav has focused on Travel and Lifestyle Services and India Credit Operations. Prior to this role, Gaurav held several positions at Fareportal from March 2015 to August 2019, with responsibilities that included transitioning processes and streamlining quality assurance structures. Gaurav's experience also includes roles at HCL Technologies as a Specialist - Shift Lead, TELUS Business Solutions as a Quality Analyst, and Avaya as a Sr. Engineer in Video Conferencing Support. Gaurav holds a Bachelor of Commerce degree from Mahatma Gandhi University and completed primary and intermediate education at Delhi Public School Noida.