Linda Bode

Linda Bode is a highly experienced professional in customer experience and travel services, currently serving as a Senior Customer Experience Analyst at American Express Travel Services since June 1996. Bode has a strong track record of managing customer feedback programs and leading teams to enhance service delivery across multiple call centers. Previous roles at American Express include various leadership positions focused on managing operations, developing staff, and ensuring customer satisfaction for premium card members. Additionally, Bode contributes as an Arena/Event Services Consultant with Show Pros Entertainment Services Inc, ensuring effective event management and customer assistance. Bode holds an Associate degree in Travel and Tourism Management from Miami Dade College and is a Certified Travel Counselor.