Tom Wagner is responsible for the oversight of AMR's West Region, which provides 911 and non-emergency services in California and Hawaii. AMR's West Region team of clinical and operational professionals handle more than 997,000 ambulance responses a year, making it AMR's largest operating region. Wagner has more than 26 years of EMS operations experience. As a former Malcolm Baldridge Quality Award examiner for the State of Oklahoma, Wagner has developed service excellence and performance standards for EMS systems across the nation. Wagner is a member of the College of Health Care Executives and is completing his credentialing for his Certified Healthcare Executive certificate. He holds an undergraduate degree in biology from the University of California, San Diego, and an MBA from the University of Phoenix.
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