Courtney Ross

Courtney Ross serves as the Senior Manager of Sales Enablement & Operations at the American Society of Civil Engineers since October 2018, overseeing a substantial annual revenue budget and leading Salesforce administration. Key achievements include improving the invoice collections process, resulting in an 89% reduction in aged receivables, and significantly reducing monthly commission processing time. Prior roles at Epic involved project management for major software implementations, while experiences at North Carolina State University and various internships highlight strong marketing and event planning capabilities. Courtney holds a Bachelor's Degree in Political Science and Communication from North Carolina State University and has furthered education through Salesforce's Trailhead platform.