Daniel Mast

Daniel Mast is an experienced IT professional with a strong background in managing enterprise IT processes at AmerisourceBergen since November 2014, where roles have included Service Delivery Manager, IT Process Manager, and Business Solutions Analyst Lead. Responsibilities encompass the management and implementation of IT processes, providing global training on ServiceNow tools, and collaborating with development teams to enhance ServiceNow applications. Previous experience includes positions at Lash Group and Time Warner Cable, where Daniel provided remote and local support, managed escalations, and contributed to project leadership. Daniel holds a Networking Certificate from York Technical College and has completed general education courses in Computer Science at the University of South Carolina Spartanburg.