James Hagelthorn

James Hagelthorn is a Senior Software Quality Assurance Analyst at Amerisure Insurance, where responsibilities include developing testing and defect management processes within Azure, resulting in a more than 30% reduction in QA effort for manual test case management. Prior experience includes a role as a Software Analyst at Compass Systems Inc., focusing on coordinating testing activities for various projects, including the Amerisure Claims Environment implementations. James holds a Bachelor's degree in Business Administration and Management from Eastern Michigan University and furthered education at Schoolcraft College.