Derek Petrie

Derek Petrie is a seasoned professional with extensive experience in digital marketing and customer engagement across multiple industries. Currently serving as Vice President of Customer Experience & Engagement at American Express Global Business Travel, Derek previously held the position of Vice President of Digital Experience at Cochlear, where responsibilities included leading a global digital team to enhance digital customer experiences in over 40 countries. Past roles include Senior Director of Digital Marketing at Diebold Nixdorf, Senior Director of Digital Marketing Operations at Anthem, Inc., and Director of Marketing Automation at Fidelity Investments, showcasing a strong focus on technology management, digital strategy, and operational efficiency. Derek's academic background includes an MBA from Indiana University Southeast and a B.S. in Management from the University of Louisville.