Saima Merchant

Saima Merchant is an experienced professional with a strong background in account management, customer service, and marketing. Currently serving as an Account Manager/CSR at Amico Group of Companies since November 2022, Saima manages pre and post-sale customer interactions, order processing, and coordination with multiple departments, utilizing SAP and QuickBase extensively. Prior roles include Administrative Assistant at Curb Signs Inc., Creative Marketing Manager at Pinease Technologies, and Rate Analyst at Western Canada Express, showcasing a diverse skill set in administration, content creation, and data analysis. Saima holds a Master of Business Administration (MBA) and a Bachelor of Business Administration (BBA), both in Marketing, from the Institute of Business Management.