Shane A. Plossu

Shane A. Plossu is an experienced professional who has held various roles in account management, customer success, and project management. Shane A. started their professional career as a Financial Advisor in Ameriprise in 2003. Shane A. worked in Omnicom Group - DDB as a Project Manager and coordinated project execution with internal and direct client departments for clients such as Holland America, Safeco, and Drugstore.com in 2004-2006. Later, they joined Omnicom Group - Innovyx, Inc. in 2006, where they held various positions including Account Executive, Account Supervisor, Management Supervisor, and Account Director. As an Account Director for Adobe/Toyota/ExactTarget, they were responsible for managing internal client teams across multiple disciplines/departments, consulting on client needs, contributing to the management, and executive team to guide company direction. In 2013, they joined Oracle as a Director of Customer Success and Account Management in digital marketing communications and cross-channel orchestration for Verizon Wireless, Safeway, and Yahoo. Shane A. continued their tenure at Oracle Marketing Cloud in 2016 as a Senior Customer Success Director. Currently, they are working as a Sr. Director, Account Management / Strategic Account Mgmt at Amperity, where they were responsible for developing all playbooks/processes/templates and implementing them across their customer base. As the company grew, accounts under management has grown 50x, revenue has grown 56x, the roles and responsibilities have continued to shift to match business needs, and adaptability remains key. Shane also served as a Board Member in Pacific Northwest Ballet's Backstage Pass.

Shane A. Plossu completed their high school education in 1996 from Santa Fe Preparatory School. Shane A. then attended Seattle University from 1996 to 2002, where they earned a BABA, BA degree with a focus on Finance, French, and International Business. In 2006, they obtained a Master's Certificate in Marketing from the University of Washington - Michael G. Foster School of Business.