Pasquale Esposito

Pasquale Esposito is a seasoned professional with extensive experience in customer operations and project management. Currently serving as the Global Call Center Manager at Amplifon since October 2022, Pasquale collaborates with various country managers and corporate teams to enhance service quality and operational efficiency across global contact centers. Prior to this role, Pasquale was the Customer Service Manager and Operative Marketing Manager at Freedreams GmbH from August 2014 to September 2022, overseeing customer care operations and project management initiatives. Earlier experience includes serving as a Project Manager at Visiant from October 2006 to July 2014, where Pasquale coordinated operational improvement projects and managed customer service quality. Academic qualifications include a degree from the University of Naples ‘Parthenope’.