Luwezo Mahlelehlele

Luwezo Mahlelehlele is an experienced Operations Manager currently working at amplify5 since May 2023, previously holding the same title at Capita from November 2017 to May 2023. In the role at Capita, responsibilities included ensuring the delivery of client KPIs, developing customer service strategies, and managing team performance. Prior to these roles, Luwezo served as a Second Lieutenant in the South African National Defence Force from June 2012 to May 2023, with a focus on procurement, logistics, and vendor management. Luwezo holds a Master's degree in Developmental Studies with a focus on Social Development and Governance from the University of the Western Cape, along with several qualifications in business management and continuous improvement, including a Lean Six Sigma Green Belt.