Dena Carleton DeForest, SPHR, CCCO, has extensive work experience in the collections industry. Dena started their career at Fidelity Creditor Services, Inc. in 1991, where they served as a Collection Manager until 2003. In 2004, they joined Southwest Credit Systems, L.P. as the Director of Collections, a role they held until 2007. From 2004 to 2015, they also worked at SWC Group, LP, where they served as the EVP of Administration. Since 2015, they have been working at AmSher Collection Agency as the Chief Administrative Officer.
Dena Carleton DeForest, SPHR, CCCO has an education history that includes attending San Diego State University. However, it is not specified when they attended or what degree or field of study they pursued at this institution. Additionally, they obtained their SPHR Certification from The University of Dallas.
In addition to their educational background, Dena Carleton DeForest has obtained several certifications. Dena received their SHRM-SCP certification from SHRM in March 2015 and obtained their Senior Professional in Human Resources (SPHR®) Certification from HR Certification Institute - HRCI in January 2011. Dena also holds certifications as a Credit & Collection Compliance Officer and a Professional Collection Specialist from ACA International. However, the specific dates of obtaining these certifications are not provided.
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