Mike MacIag

Mike Maciag is a seasoned professional with extensive experience in business operations and client support, currently serving as the Business Operations Specialist Lead at Andesa Services, Inc. since March 2014. In this role, Mike manages a team of specialists, conducts performance reviews, and improves operational efficiency while advocating for clients. Previous positions at Andesa included Sr. Client Support Specialist and Client Service Representative, where Mike facilitated request processing and resolved client issues. Prior experience at ADP involved assisting small businesses with service implementations, and various internships provided foundational knowledge in insurance underwriting and client relations. Mike holds a B.S. in Marketing/Management from DeSales University.