Andy Kuo

Andy Kuo is an experienced Technical Support Engineer with a robust background in providing technical assistance and troubleshooting across various companies, including Anomali and Qualys, since 2012. Prior roles include technical support at Barracuda Networks, where Andy specialized in configuring and optimizing spam and virus firewalls, as well as enhancing mail delivery services. Prior to that, Andy served as RMA and Customer Service Supervisor at ATP Electronics, successfully implementing process improvements amid company downsizing. Andy's earlier experience also includes a role as Tech Support & QA Engineer at Speedcom Technologies. Andy holds an MBA in Project Management from San Francisco Bay University and a BS in Computer Science from San Jose State University.