Lavanga Jayakody

Lavanga Jayakody is a seasoned professional with extensive experience in customer success and support across the Asia-Pacific region. Currently serving as Senior Director of Customer Success & Support at Anomali since October 2022, Lavanga leads a team of nine, focusing on enhancing post-sales customer experience and cultivating relationships while driving business opportunities. Previously, Lavanga held leadership roles at Palo Alto Networks and McAfee, overseeing large teams and implementing strategies that significantly improved customer satisfaction and reduced churn. Lavanga’s career began with positions in network management and IT security, establishing a solid foundation in technology and customer-centric practices. Lavanga holds a prestigious honors degree from BCS, The Chartered Institute for IT, and an International Diploma in Computer Studies from the National Centre for Computing, U.K.