Lívia Cunha Serpa

Lívia Cunha Serpa has a diverse work experience. Lívia Cunha started their career as an Estagiário at the Prefeitura Municipal de Rio Grande in 2013, where they worked until December 2014. In 2016, they had two roles as a Bolsista at ASSENTAMENTO FUNCIONAL DIGITAL DO ARQUIVO - FURG and as an Estagiário at Universidade Federal do Rio Grande - FURG, both of which lasted until November 2017. Lívia then worked as an Aprendiz at Sagres Agenciamentos Maritimos Ltda from December 2017 until December 2019. Lívia Cunha continued working at Sagres Agenciamentos Maritimos Ltda and held various positions, including Estagiário from February 2020 to February 2021, and Auxiliar de documentação from March 2021 to October 2022. Their most recent role is as an Implementation Success Jr. II at Anota AI, where they started in December 2022.

Lívia Cunha Serpa's education history is as follows:

From 2022 to 2024, they attended Mentorama and studied Data Science.

Between 2016 and 2021, they studied at Universidade Federal do Rio Grande - FURG, where they earned a Bachelor's degree in Arquivologia (Archival Science).

Lívia Cunha has also obtained several certifications. In 2023, Lívia Cunha Serpa completed the courses "Customer Success: Cultura centrada em cliente" and "Inteligência emocional: práticas para o cotidiano" at Alura. In the same year, they received certifications in "Customer Success: como conquistar e manter clientes" from Sebrae, "Fundamentos da Experiência do Cliente" from Track.co, and "Introdução ao Customer Success" from RD University. In 2023, they also completed the course "Atendimento ao cliente" from Sebrae and "Produtividade Inteligente" from Escola Conquer.

Additionally, in 2017, Lívia Cunha Serpa obtained certifications in "Utilização do assentamento funcional digital", "Patrimônio, Memória, Preservação: A Construção da Identidade Histórica e Cultural", and "Digitalização de documentos em fundos e coleções: acesso, metadados, autenticação e preservação" from Universidade Federal do Rio Grande - FURG. In 2016, they completed a course in informática (computer science) from the same institution.