Imtiazuddin J M

Imtiazuddin JM has extensive experience in customer success and account management across various SaaS companies and industries. Currently serving as the Director of Customer Success at Newage Software & Solutions, Imtiazuddin oversees customer engagement for a globally recognized firm focused on automating supply chain management, with a portfolio of over 450 clients across 30 countries. Prior roles include Senior Manager and Head of Customer Success at Prodigy Education, where the emphasis was on connecting educational resources to stakeholders in North America and APAC. Imtiazuddin has also held significant positions at GrayMatter Software Services Pvt Ltd, Ugam, GENPACT, Yell Adworks Ltd, and Nipuna Services Limited, contributing to account management, operations, project management, and business analysis. Imtiazuddin holds a PG Advanced Diploma in Software Engineering from Aptech Learning and completed studies in PCME from Government First Grade College.