Erika Spear, Ph.D., serves as a Research Manager at AnswerLab since August 2020, following roles as a Senior User Experience Researcher and User Experience Researcher. Prior experience includes writing for UX Collective from August 2018 to April 2022 and working as a Senior Experience Design Researcher at Hilton from November 2018 to June 2020, where Erika led agile research efforts within a cross-functional team. Erika's background also encompasses a position as a Social Scientist at The University of Kansas, presenting research at numerous conferences and conducting multiple individual projects. Additional roles include Communication Lab Assistant at Idaho State University and Coordinator for the Picture Vehicle Department at Universal Studio. Erika's freelance work involved translating user manuals and other documents while pursuing academic degrees, culminating in a Ph.D. in Communication and Media Studies from The University of Kansas.
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