Nagesh Kondi

Nagesh Kondi is an experienced Information Technology professional specializing in desktop and technical support. Currently serving as an Information Technology Desktop Support at Solid Tech since September 2024, Nagesh previously held the position of Information Technology Technical Support at Impact Infotech Pvt. Ltd. in India from June 2022 to October 2024, working with clients such as Firstsource and SMFG. Nagesh's background includes experience as a Telecom Support Engineer L1 at Anunta Technologies, with skills in VoIP, SIP, CUCM, CIMC, UCCX, Exsi, voice gateways, Cisco real-time monitoring tools, ticketing systems, and managing both physical and virtual telecom servers, alongside proficiency in the Verint call recording portal. Additionally, Nagesh worked as a Field Support Engineer at Tikona Infinet Ltd. from November 2021 to February 2022.