Jeremy (Jerry) Sayers

Jeremy (Jerry) Sayers has a extensive work experience in the field of Technical Support. Jeremy (Jerry) started their career in 1981 at British Telecom and held various roles until 1986. Jeremy (Jerry) then worked at Mercury Communications from 1986 to 1995, where they served as an Installation Engineer and later became a Senior Engineer providing technical support and maintenance. In 1995, they joined Siemens Enterprise Communications as a Senior Engineer for engineering support. Jeremy (Jerry) then took on the role of a Senior Applications Specialist, contributing to the design and implementation of Messaging Systems. In 1998, they joined Avaya and served as a Tier 3 Messaging Specialist, managing technical issues and contributing to the Technical Knowledge Base. Jeremy (Jerry) then became a Team Leader of Tier 3 Applications, successfully managing the day-to-day operations and implementing a virtual mobile lab for quicker issue resolution. Jeremy (Jerry)'slast role before the provided data was as a Technical Support Specialist at Avaya, where they served as a subject matter expert, managed customer escalations, and created knowledge-based articles. In 2023, they joined ANYWHERE365® as a Technical Support L3 Engineer.

Jeremy (Jerry) Sayers attended City of London College from 1981 to 1983, where they obtained a BTEC/ONC degree in Telecommunications. Additionally, they have obtained multiple certifications in various fields. In February 2023, Jerry received certifications such as "Azure Active Directory: Basics," "Learning Azure Management Tools," "Learning Azure Network Security," and "Learning PC Maintenance and Performance" from LinkedIn. Jeremy (Jerry) also completed courses on "Microsoft Azure Fundamentals (AZ-900) Cert Prep: 1 Cloud Concepts" and "Microsoft Azure Fundamentals (AZ-900) Cert Prep: 2 Azure Architecture and Security." Jerry earned the "Microsoft Certified: Azure Fundamentals" certification from Microsoft after preparing for the Microsoft Azure Fundamentals (AZ-900) Certification Exam. In June 2022, they obtained the "Avaya Messaging R11 Administrator (ASAC - 0033)" certification from Avaya, followed by the "Avaya Aura Contact Center CCT and Multimedia Implement (ACIS - 6209)" certification and "Avaya Messaging Support (ACSS - 7180)" certification in August 2022.