Rita Batista

Rita Batista has over two decades of experience at APCER, serving in various key roles including Quality and Accreditation Leader, Lead Auditor, Quality Manager, and Auditors and Certification Manager. In these positions, Rita has coordinated the development and implementation of Quality Management Systems, managed complaint handling, performed certification audits across multiple standards, and oversaw the management of auditor competencies. Rita has also been involved in client relationship management, ensuring service quality and exploring new business opportunities. Educational background includes an MSc in Business Administration, an Executive MBA, certifications in quality management systems, and a B.Eng in Chemical Engineering.