Angel Boljesic has a robust background in call center operations and internal sales within the healthcare sector, currently serving as the Manager of Call Center Operations and Internal Sales at ApexHealth since June 2019. Responsibilities include developing comprehensive policies and procedures, overseeing sales tasks and team goals, and ensuring compliance with privacy standards. Prior experience at ApexHealth includes a role as Team Lead, where contributions involved building a tailored Salesforce CRM and establishing performance metrics. Angel's career began at Meridian, where roles included Telesales Agent, Retention Specialist, and Member Services Representative, focusing on Medicare Advantage products and improving member engagement. Earlier experience at DaVita Kidney Care included responsibilities as a Patient Care Technician. Angel's educational background is through Henry Ford College.
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