Sheldon Bobby has a diverse work experience spanning over a decade. Sheldon started their career in 2011 as a Customer Service Executive at Aditya Birla Minacs, where they worked in various teams, including Retention, Complaint, and Escalation, to provide excellent customer service and resolve queries.
In 2013, Sheldon joined Collabera as an Accounts Receivable professional. Sheldon was responsible for recording and verifying customer payments, updating receivables, and managing transactions.
After that, in 2015, Sheldon transitioned into the field of Talent Acquisition at Apidel Technologies. Sheldon started as a Technical Recruiter, identifying suitable candidates for specific positions, conducting interviews, and negotiating contracts. Sheldon later took on the role of Senior Technical Recruiter, where they further developed their skills in candidate evaluation and selection.
In 2017, Sheldon was promoted to the position of Recruitment Lead at Apidel Technologies. In this role, they managed a team, motivated team members, and assessed their performance. Sheldon also provided support to management in hiring and training processes.
Sheldon continued to progress in their career at Apidel Technologies and assumed the role of Recruitment Manager in 2019. Sheldon worked closely with recruiters to manage sourcing, interviewing, and employment processes. Sheldon also implemented new sourcing methods and reported on the team's performance.
Most recently, Sheldon served as the Delivery Manager at Apidel Technologies from September 2021 to March 2022. Although the specific responsibilities for this role were not provided, it can be inferred that they were responsible for overseeing the successful delivery of projects or services.
Throughout their career, Sheldon Bobby has demonstrated a strong focus on talent acquisition and management, along with exceptional customer service skills.
Sheldon Bobby completed their Bachelor of Commerce (B.Com.) degree in Accounts from The Maharaja Sayajirao University of Baroda from 2008 to 2011. Before that, they attended Basil school from 1990 to 2007, where they obtained their High School education with a focus on Business/Commerce, General.
In addition to their formal education, Sheldon Bobby has obtained several certifications. In 2015, they became a Certified Six Sigma Black Belt and a Certified Six Sigma Green Belt, both from the Federation of Micro Small and Medium Enterprises of India (MSME). Sheldon further enhanced their professional skills by completing Leadership Development Training from Apidel Technologies in December 2021. In 2022, they attended the Apidel Leadership Workshop. Recently, in 2023, they completed the Management Skills - Team Leadership Skills Masterclass from Udemy.
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