Roberto Martinez

Roberto Martinez possesses extensive experience in technical support roles, with a focus on Microsoft 365 and network systems. Currently serving as a Technical Support Analyst at ApiJect since May 2022, Roberto has previously held positions such as Help Desk Support Specialist at Bioplus and Microsoft Office 365 Support Engineer at Convergys. Notable earlier roles include System Analyst at Partners HealthCare, Helpdesk Analyst at Beth Israel Deaconess Medical Center, and Technical Operation Engineer Tier 2 at mindSHIFT. Roberto's career began at Massachusetts General Hospital and included work as a Business Service Representative at Comcast Business. A Bachelor of Arts in Information Technology was obtained from Northeastern University between 2001 and 2006.