Susan Lai

Susan Lai is a seasoned professional with extensive experience in quality assurance and product management. Currently serving as QA Manager at apinity since October 2022, Lai contributes to a Munich-based tech company specializing in API solutions for the insurance industry. Prior to this role, Lai was the Customer Support and QA Manager at Syncier, where focus was on managing digital API services within the insurance sector. Additionally, at Carl Zeiss Microscopy GmbH, Lai held various roles including Product Manager, overseeing the lifecycle of digital camera solutions, and Systems Specialist, ensuring product stability in new developments. Earlier experience as a Product and Application Specialist at Carl Zeiss Microscopy LLC involved supporting the US rollout of correlative microscopy solutions. Susan Lai earned a Bachelor of Science in Biomedical Photographic Communications from the Rochester Institute of Technology.