Yvonne Reid

Yvonne Reid is a seasoned QA Manager at Apkudo since June 2015, bringing extensive experience in technical support and customer service. Previously, Yvonne served as a Lead Technical Consultant at Sprint from 2008 to 2014, where responsibilities included supervising the service and repair department and providing technical assistance to customers through various channels. Prior roles include Media Specialist at Best Buy from 2007 to 2008, focusing on enhancing customer experience and processing transactions efficiently, and a Student Worker at Springfield Hospital Center from 2005 to 2007, assisting nursing staff with patients and maintaining confidentiality. Yvonne holds an Associate's degree in Information Technology from the Community College of Baltimore County, earned between 2014 and 2016.