Kelsey Kosenkranius is an experienced professional in customer success and education, currently serving as a Customer Success Manager at Apollo.io since February 2024. Previously, Kelsey held positions at Tropic as a Senior Customer Success Manager and Customer Success Manager, and at ClickUp as an Onboarding Consultant, managing onboarding processes and optimizing customer workflows. Kelsey's background also includes a role as Lead Math Teacher at Student Choice High School, where comprehensive training and curriculum development were implemented for over 2,000 students. Additionally, Kelsey was a University Counselor at Grand Canyon University, achieving high student retention rates, and an Account Executive at Yelp, where business growth strategies were developed for clients. Kelsey holds a Master of Business Administration from Grand Canyon University and a Bachelor of Science in Marketing from Northern Arizona University.
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