Julia Gomulka

Julia Gomulka is a skilled supervisor currently serving as the Supervisor of Cable Support at AppDirect since March 2023. With nearly nine years of experience at TBI Inc., Julia advanced from Cable Specialist to Support Manager - Cable, where responsibilities included managing customer requests, overseeing KPI adherence, conducting quality assurance audits, and facilitating escalation protocols. Julia began a career at Saint Xavier University as an Admissions Assistant, gaining valuable experience in customer service and administrative support. Julia holds a Bachelor of Business Administration from Saint Xavier University and is certified as a Telecom Professional and Cable Professional.